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Privacy policy

Privacy policy

The protection of your personal data is an important concern for us. Personal data is any information relating to an identified or identifiable natural person. In this privacy policy, we disclose how we process personal data in our company.
Please read this statement carefully. Our privacy policy is divided into the following sections:

  • Rights of the data subjects
    Here we explain which rights the persons whose data we process are entitled to from a data protection perspective.
  • Processing of personal data
    Here you can find information about the cookies on our website and the marketing and statistical services we use on our website. Here, we also state from which groups of persons we process which personal data, for what purpose we do this, how long we store the personal data and why the processing of the personal data is lawful.
  • Integration of third-party services and content
    Here we explain which third-party services and content we include on our website.
  • Protection of personal data
    Here you can find out more about how we protect your personal data from unauthorized, unlawful or accidental access, processing, loss, use and manipulation.
  • Transmission of personal data
    Here we list information about our processors, and we also list to whom we transfer data other than our processors.
  • Updates to our privacy policy
    If there is a change to our privacy policy, we will post the change on this page. Please inform yourself about changes to the privacy policy here.
  • Responsible
    SWACRIT systems GmbH, Alte Landstrasse 27, 6060 Hall in Tirol. CEO Dr. Christoph Swarovski

1. RIGHTS OF THE PERSONS CONCERNED

RIGHT OF ACCESS (ART 15 DSGVO)
Upon request, we shall provide you with information about the personal data processed and the purpose of the processing within one month.

RIGHT OF CORRECTION (ART 16 DSGVO)
In the case of incorrect or incomplete data, you can request correction.

RIGHT TO ERASURE (ART 17 DSGVO)
We must delete data if it is not necessary for the purposes of processing, if you withdraw your consent (unless there is another, additional authorization for processing) or if the data has been processed unlawfully.

RIGHT TO RESTRICT PROCESSING (ART 18 DSGVO)
You can request a restriction of processing if, for example, your data is only to be used for certain purposes.

RIGHT TO DATA PORTABILITY (ART 20 DSGVO)
You may request to receive the data processed by you in a structured, common and machine-readable format and that it be transferred to other data controllers.

RIGHT TO CONTRACT (ART 21 DSGVO)
You may object to processing based on public interest or our legitimate interest.

RIGHT OF WITHDRAWAL (ART 7 PARA 3 DSGVO)
Consents can be revoked by you at any time and without justification. You can do this by sending a message to our e-mail address info@swacritsystems.com or sending a letter to our postal address Alte Landstrasse 27, A – 6060 Hall in Tirol.

COMPLAINT TO THE DATA PROTECTION AUTHORITY (ART 77 DSGVO)
If you believe that the processing of personal data concerning you violates the GDPR, you have the right to lodge a complaint with a supervisory authority (in Austria, this is the data protection authority).

More detailed explanations of these rights can be found in the German version of the GDPR at the following link: https://eur-lex.europa.eu/legal-con- tent/EN/TXT/PDF/?uri=CELEX:32016R0679&from=EN

Please note that in order to exercise these rights, you must prove your identity in an appropriate form. Without this proof, there would be a risk that unauthorized persons could access or dispose of your data.

2. PROCESSING OF PERSONAL DATA

WEBSITE VISITORS
When you visit our website, your terminal device automatically sends the following information to our website and stores it temporarily in a so-called log file:

  • vHost of the retrieved website
  • File
  • Date and time of retrieval
  • Transmitted data volume of the response
  • Message about successful retrieval
  • Browser type together with version
  • Operating system of the user (only if transmitted by the client in the user agent)
  • Referrer URL (the previously visited page)
  • IP address

This data is kept until automatic deletion. The processing serves the purpose of statistical evaluations for the purpose of the operation, security and optimization of the website. If, based on concrete indications, there is a justified suspicion of unlawful use, we reserve the right to subsequently review the log data.
The legal basis for this data processing is our legitimate interest in data processing pursuant to Art 6 para 1 lit f DSGVO. Our legitimate interest lies in the above purpose.

In addition, we also use cookies or marketing and statistical services on our website:

COOKIES
This website uses so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When cookies are disabled, the functionality of this website may be limited. We use cookies of the following categories on our website: “Essential”, “Marketing”, “Statistics”, “External Media”. The legal basis for the use of cookies of the category “Essential” is our legitimate interest pursuant to Art 6 para 1 lit f DSGVO. Our legitimate interest lies in the above purpose. Cookies of the other categories are only used if you have expressly consented to the use of these cookies.

Google Analytics
If you have consented to the use of “statistics” cookies, we use cookies from Google Analytics, a web analytics service provided by Google, Inc. (“Google”), with Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) being responsible for Google services in Europe. The use of Google Analytics enables an analysis of your use of the website. The information generated by the cookie about your use of this website – including your IP address – is usually transmitted to a Google server in the USA and stored there. On this website, Google Analytics has been extended by the code “anonymizeIp” to ensure anonymized collection of IP addresses (so-called IP masking). Your IP address will therefore be truncated beforehand by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

With the help of Google Analytics, we can evaluate your use of the website in order to compile reports on website activities and to provide other services related to website and internet use. When using Google Analytics, your data is also transferred to Google, which is based in the USA.

Google Analytics is only used if you have expressly consented to the use of “statistics” cookies. The legal basis for the data processing as well as the transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.
For more information on the terms of use and data protection of Google Analytics, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

Google Optimize
If you have agreed to the use of “statistics” cookies, we use cookies from Google Optimize, a marketing service of Google Inc. (“Google”), with Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) being responsible for Google services in Europe. The use of Google Optimize enables optimization of the website. Google Optimize analyzes the use of different variants of the website, so that we are able to adjust the user experience to the behavior of the website users. Google Optimize is a tool embedded in Google Analytics and uses cookies.

The information generated by Google Optimize about your use of this website – including your IP address – is usually transmitted to a Google server in the USA and stored there.

Google Optimize is only used if you have explicitly agreed to the use of “statistics” cookies. The legal basis for the data processing as well as the transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information on Google’s terms of use and privacy policy, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

Google Display & Video 360
If you have agreed to the use of “marketing” cookies, we use cookies from Google Display & Video 360, a marketing service of Google Inc. (“Google”), with Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) being responsible for Google services in Europe.

This tool helps us to link advertising contacts and clicks on advertisements with a resulting use of our website. This allows us to determine if, when you have seen our ads, you have visited our website or which products they are interested in.

The information generated by Google Display & Video 360 about your use of this website – including your IP address – is usually transmitted to a Google server in the USA and stored there.

Google Display & Video 360 only applies if you have explicitly agreed to the use of “marketing” cookies. The legal basis for the data processing as well as the transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information on Google’s terms of use and privacy policy, please visit https://www.google.de/intl/de/policies/.

Google Tag Manager
This website also uses the Google Tag Manager. Through this service, website tags can be managed through one interface. The Google Tag Manager only implements tags. No cookies are set and no personal data is collected. Google Tag Manager triggers other tags that may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with Google Tag Manager.

Facebook Pixel
If you have agreed to the use of “marketing” cookies, we use the Facebook Pixel, a marketing service of Facebook Inc., whereby in Europe Facebook Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, D2 Dublin, Ireland) is responsible for Facebook services. We use this service to adapt our advertising offer to your interests.

If you have come to our website via Facebook Ads, we can use the Facebook Pixel to analyze what activities you set on our website after clicking on our ad. This also enables Facebook to match your user data (customer data such as IP address, user ID) with the data of your Facebook account, provided that you yourself are a Facebook user and are logged in to Facebook. The collected data is anonymous and not visible to us and is only used in the context of advertising placements.

In addition, we can use the Facebook pixel to draw attention to our offer and thus reach in particular those people with our ads who are actually interested in our offer. Furthermore, we can use the data obtained to make our website more interesting for you and to adapt our advertising offer even more individually to your needs. So we can show ads that match Facebook users who have allowed personalized ads. When using the Facebook pixel, data is transmitted to Facebook, which is based in the USA.

The Facebook Pixel is only applied if you have explicitly agreed to the use of “marketing” cookies. The legal basis for the data processing as well as the transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information about Facebook’s use of data, please visit https://www.facebook.com/legal/terms/dataprocessing.

Hotjar Heat Maps & Recordings
If you have consented to the use of “statistics” cookies, we use Hotjar Heat Maps & Recordings, a marketing service provided by Hotjar Ltd. 4, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141 Malta. We use this service to evaluate your user behavior on our website so that we can offer you a better user experience when visiting our website.

We use Hotjar to better understand the needs of our users and to optimize the offering and experience on this website. Using Hotjar’s technology, we get a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click on, what they like and don’t like, etc.) and this helps us tailor our offering to our users’ feedback. Hotjar works with cookies and other technologies to collect data about our users’ behavior and about their terminal devices. Hotjar stores this information on our behalf in a pseudonymized user profile.

Hotjar is only used if you have explicitly agreed to the use of “statistics” cookies. The legal basis for the data processing is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.
For more information about Hotjar’s data use, please visit https://www.hotjar.com/privacy/.

Matomo
If you have consented to the use of “statistics” cookies, we use cookies from Matomo, a web analytics service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769. The use of Matomo enables us to analyze your use of the website. The information generated by the cookies about your use of this website is stored exclusively on our own servers. We have configured Matomo so that your IP address is anonymized.

With the help of Matomo, we can evaluate your use of the website in order to compile reports on website activities and to provide other services related to website and Internet use.

Matomo is only used if you have expressly consented to the use of “statistics” cookies. The legal basis for the data processing is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information about Matomo’s privacy policy, please visit https://matomo.org/docs/gdpr/.

HubSpot (CRM, email marketing)
If you have agreed to the use of “marketing” cookies, we use the services of HubSpot Inc., where in Europe HubSpot Ireland Limited (2nd Floor 30 North Wall Quay, Dublin 1, Ireland) is responsible for HubSpot services.

We use this service to cover various aspects of our online marketing. These include: Newsletter marketing, contact management, chatbot, marketing campaign dashboard. When using HubSpot, data is transferred to HubSpot, which is based in the USA.

HubSpot cookies are only applied if you have explicitly agreed to the use of “marketing” cookies. The legal basis for the data processing as well as the transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information about HubSpot’s use of data, please visit https://legal.hubspot.com/privacy-policy.

Linkedin Tracking
If you have agreed to the use of “marketing” cookies, we use the Insight Tag from LinkedIn, a web analytics service of LinkedIn Corporation, where in Europe LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland is responsible for LinkedIn services.

The use of LinkedIn cookies enables us to collect statistical, pseudonymous data about your visit and use of our website and to provide us with corresponding aggregated statistics on this basis. In addition, this information is used to be able to show you interest-specific and relevant offers and recommendations after you have informed yourself about certain services, information and offers on the website. When using LinkedIn Tracking, your data is also transferred to Google, which is based in the USA.

LinkedIn cookies are applied if you have explicitly agreed to the use of “marketing” cookies. The legal basis for the data processing as well as the transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information about privacy at LinkedIn, please visit https://www.lin- kedin.com/help/linkedin/answer/a427660 or https://www.linke- din.com/legal/privacy-policy?

Snapchat tracking
If you have consented to the use of “marketing” cookies, we use the Snap Pixel, a marketing service provided by Snap Inc, 2772 Donald Douglas, Loop North Santa Monica, CA 90405, USA. We use this service to optimize our advertisements on the Snap social network and to play only relevant ads there and to measure the success of our Snap advertising campaigns.

On the basis of the Snap pixel, you as a visitor to the website can be determined by Snapchat as a target group for the display of so-called Snapchat ads, i.e. advertisements. The Snap Pixel is therefore intended to ensure that our Snapchat ads are only displayed to you if you have also shown an interest in the website or could have an interest in the website based on certain characteristics. Furthermore, with the help of the Snap Pixel, it is possible to perform statistical evaluations regarding the advertisements. When using the Snap Pixel, data transfer to the USA may also occur.

The Snap Pixel is only applied if you have explicitly agreed to the use of “marketing” cookies. The legal basis for the data processing as well as the transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information about Snap’s data use, please visit https://snap.com/de-DE/privacy/privacy-policy.

TikTok Tracking
If you have consented to the use of “marketing” cookies, we use the TikTok Pixel, a marketing service provided by TikTok, where in Europe TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland is responsible for this service. We use this service to optimize our advertisements on the social network TikTok and to play only relevant ads there and to measure the success of our TikTok advertising campaigns.

The TikTok pixel allows TikTok to target you, as a visitor to the Site, for the display of ads. The Snap Pixel is therefore intended to ensure that Snapchat ads are only displayed to you if you have also shown an interest in the website or could have an interest in the website based on certain characteristics.

Furthermore, with the help of the TikTok pixel, it is possible to perform statistical evaluations regarding the advertisements. When using the Snap Pixel, data may also be transferred to the USA or other third countries.

The TikTok Pixel is only applied if you have explicitly agreed to the use of “marketing” cookies. The legal basis for the data processing as well as the transfer of your data to third countries is your consent according to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information about TikTok’s use of data, please visit https://www.tiktok.com/legal/privacy-policy?lang=de.

Mouseflow
If you have agreed to the use of “statistics” cookies, we use cookies from Mouseflow, a web analytics tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. The use of Mouseflow enables an analysis of your use of the website.

The use of Mouseflow is for the purpose of analyzing this website and its visitors. Mouseflow is a web analysis tool that can be used to analyze user behavior on our website and make appropriate improvements to the user experience. For this purpose, your data is collected and stored for marketing and optimization purposes.

Pseudonymous usage profiles can be created from this data. Mouseflow collects data from website visitors for this purpose. It may be that this data is also transmitted to a server in the USA. Before your data is stored, your IP address is anonymized.

Mouseflow is only used if you have explicitly agreed to the use of “statistics” cookies. The legal basis for the data processing and the possible transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information on Mouseflow’s terms of use and privacy policy, please visit https://mouseflow.com/de/privacy-policy/.

Newsletter recipients
If you have registered for our newsletter and are not yet a customer of ours, the following personal data will be processed from you:

  • E-mail address
  • Information that allows us to verify that you are the owner of
    of the specified e-mail address are
  • Name
  • Gender

The processing serves the purpose of informing customers and business partners.
We will store the above data until you unsubscribe from the newsletter. You can unsubscribe from the newsletter at any time.

The legal basis for this data processing is your consent pursuant to Art 6 para 1 lit a DSGVO.
Consent is given by agreeing to receive the newsletter directly when registering to receive the newsletter, as well as by agreeing again after receiving an automated e-mail following registration.

    We process the following data from our customers:

  • Personal master data
    (Name, shipping and billing address)
  • Contact details
    (phone number, e-mail address)
  • Contract master data
    (special agreements, discounts, commission data)
  • Customer history
    (historical addresses)
  • Contract billing and payment data
    (payment vouchers, invoices, means of payment, collection authorizations, bank transactions, credit cards)
  • Other data
    (notes, correspondence, documents)

The processing serves the purpose of order processing concerning our own range of services.
The provision of the above data is necessary for the conclusion of a contract. If this data is not provided, we cannot conclude a contract with you.
The above data will be stored by us for at least 7 years (as provided for in § 132 BAO), at most for 30 years (limitation period).
The legal basis for the processing of the data is the performance of a contract pursuant to Art 6 para 1 lit b DSGVO and our legitimate interest pursuant to Art 6 para 1 lit f DSGVO. Our legitimate interest lies in the above purpose.

We process the following data from our business partners and suppliers:

  • Company data
    (Name, address, e-mail, company info, UID number, contact person)
  • Personal master data
    (name, address, date of birth, communication data)
  • Contact details
    (Phone, Mobile, Fax, Email)
  • Contract master data
    (special agreements, discounts)
  • Other data
    (notes, correspondence, documents)

Business partner and supplier data is processed for the purpose of fulfilling the obligations arising from the business relationship with our business partners and suppliers.
The provision of the above data is necessary for the conclusion of a contract. If this data is not provided, we cannot conclude a contract with you.

The above data will be stored by us for at least 7 years (as provided for in § 132 BAO), at most for 30 years (limitation period).
The legal basis for this is the fulfillment of a contract pursuant to Art 6 para 1 lit b DSGVO and the fulfillment of a legal obligation pursuant to Art 6 para 1 lit c.

3. INTEGRATION OF THIRD-PARTY SERVICES AND CONTENT

Mux
If you have agreed to the use of “External Media”, we also use the video service Mux (Mux, Inc., 1182 Market St. Suite 425, San Francisco, CA 94102, USA) for the provision of videos. That is an API for the creation of videos. It is possible that personal data from you will also be transmitted to a server in the USA.

The legal basis for the use of Mux on our website and any related transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.
For more information on the purpose and scope of data collection and its processing by Mux, please refer to the privacy policy at: https://mux.com/privacy.

Google Maps
If you have agreed to the use of “External Media”, we use the service Google Maps of Google Inc. for a better presentation of our location and for better findability. (“Google”), with Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) being responsible for Google services in Europe. Google Maps is an internet mapping service When using Google Maps, data is transmitted to Google and stored on Google servers. Due to the inclusion of Google Maps on our website, data about you will be stored by Google Maps, but we have no influence on the data storage by Google. When you use Google Maps, your data is also transferred to Google, which is based in the USA.

The legal basis for the use of Google Maps on our website and any related transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information on Google’s terms of use and privacy policy, please visit https://www.google.de/intl/de/policies/.

YouTube
If you have consented to the use of “External Media”, we also use the video platform YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) for the provision of videos. These videos are all embedded in extended privacy mode. This means that no data is transmitted from you to YouTube if they do not play the videos. Only when you actually play a video, data is transmitted to YouTube. We have no influence on this data transmission. If you are logged in to Google, your data is directly assigned to your account. If you do not wish to do so, you must log out before watching a video.

The legal basis for the use of YouTube on our website and any related transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information on the purpose and scope of data collection and processing by YouTube, please see the privacy policy at: https://www.google.de/intl/de/policies/privacy.

Vimeo
If you have consented to the use of “External Media”, we use the video platform Vimeo (Vimeo.com, Inc., 555 West 18th Street, New York, New York 10011) to make videos available. We embed the videos in the so-called “Do Not Track” variant. As a result, the player cannot track session data, including all cookies and statistics. Therefore, no third-party cookies or analytics cookies are set by Vimeo. The Vimeo server is informed which of our pages the user has visited and Vimeo obtains his IP address. When using Vimeo, data is transferred to Vimeo, which is based in the USA.

The legal basis for the use of Vimeo on our website and any related transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information on the purpose and scope of data collection and processing by Vimeo, please see the privacy policy at: https://vimeo.com/privacy.

Issuu Reader
In the interest of an appealing presentation of our online offers, in particular for the presentation of files in PDF format, our website uses the Issuu Reader an offer of Issuu inc., whereby in Europe Issuu ApS, Gasvaerksvej 16, DK 1656 Copenhagen, Denmark is responsible for the Issuu offer. When you visit one of our pages equipped with an Issuu Reader, data may be transmitted to Issuu, which is based in the USA.

The legal basis for the use of Issuu on our website and any related transfer of your data to the USA is your consent pursuant to Art 6 (1) lit a DSGVO. You can revoke your consent at any time.

Further information on the purpose and scope of data collection and its processing by Issuu is available at: https://issuu.com/legal/privacy and at https://issuu.com/legal/cookies.

Mailchimp
We use Mailchimp from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308 USA (Mailchimp) to send our newsletter. This allows us to contact newsletter subscribers directly. In addition, we analyze your usage behavior in order to optimize our offer.

If you subscribe to our newsletter, we pass on personal data that is necessary for sending the newsletter to Mailchimp. In addition, Mailchimp also collects personal data using cookies and other tracking methods:

The legal basis for the use of Mailchimp for the newsletter distribution as well as the transmission of your data to Mailchimp in the USA is your consent according to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time.

For more information about the purpose and scope of data collection and processing by Mailchimp, please visit: https://www.intuit.com/privacy/statement/

Trusted Shops Trustbadge / other widgets
We use Trusted Shops widgets on our website to display Trusted Shops services (e.g., seal of approval, collected ratings) and to offer Trusted Shops products to shoppers after they place an order. In this context, data processing may take place in third countries (USA and Israel).

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and error analysis.

The legal basis for the use of Trusted Shops Widgets and the transfer of your data to the USA is your consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke your consent at any time. In the case of Israel, the permissibility of the data transfer is ensured by an adequacy decision.

For more information on the purpose and scope of data collection and its processing by Trusted Shops, please visit: https://www.trustedshops.com/de/legal/datenschutz

4. PROTECTION OF PERSONAL DATA

Your personal data is protected by appropriate organizational and technical precautions. These precautions relate in particular to protection against unauthorized, unlawful or even accidental access, processing, loss, use and manipulation.

Notwithstanding efforts to maintain a reasonably high level of due diligence at all times, it cannot be excluded that information you disclose to us via the Internet may be viewed and used by others.

Please note that we therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorized access by third parties (e.g. hacker attack on e-mail account or telephone, interception of faxes).

5. TRANSMISSION OF PERSONAL DATA

CONTRACT PROCESSORS
For the processing of personal data, we sometimes use contract processors. We have concluded a processing contract with all our processors in accordance with Art 28 (3) DSGVO. In addition, we have ensured that we only work with processors who have implemented appropriate technical and organizational measures that ensure processing of data in compliance with the requirements of the GDPR and the protection of data subjects’ rights.

DATA TRANSMISSION
Depending on the occasion, the personal data of our customers may also be transferred to the following third parties who are not processors of us:

  • Financial authorities, social security institutions, courts, legal representatives, tax consultants, collection agencies, partners/suppliers
  • Payment service provider
  • Accounting service provider
  • Shipping service provider

The legal basis for the transfer of data is the performance of a contract pursuant to Art 6 (1) (b) DSGVO, the consent of the data subject pursuant to Art 6 (1) (a) DSGVO and our legitimate interest pursuant to Art 6 (1) (f) DSGVO. Our legitimate interest lies in the above purpose.

Several tools from companies based in the USA or other third countries, which are not secure from a data protection perspective, are integrated on our website. There is therefore the possibility that your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, U.S. companies are required to share personal data with security agencies. Those affected cannot take legal action against this. For this reason, we cannot rule out the possibility that US authorities (e.g. intelligence services) may process, evaluate and permanently store your personal data, which may be located on US servers, for monitoring purposes. We have no influence on these processing activities.

6. UPDATES TO THE PRIVACY POLICY

If there is a change to our privacy policy, we will post the change on this page. Please inform yourself about changes to the privacy policy here.

7. RESPONSIBLE

The responsibility for the processed personal data lies with SWACRIT systems GmbH, Alte Landstrasse 27, A – 6060 Hall in Tirol. You can reach us by e-mail info@swacritsystems.com or phone +43 504580.